Recover your account

Get back in when you can't use your password, email or phone.

On the login screen, tap Forgot password. If you can't get a code:

• Tap Recover Account with Passkey if you set one up.
• Tap Use an 8-digit backup recovery code.

Still stuck? Contact us with your username and the email or phone on the account. We may ask you to verify with a selfie.

Updated 11 November 2026