Report a problem or contact PuLoop Support

Tell us about bugs, account issues or anything else.

• In the app: open Settings and privacy › Support & about › Contact us. Your app version and device are added automatically, and you can follow replies under My support requests.
• On the web: use the contact form.

Tell us what happened, what you expected, and add a screenshot if you can. We reply by email and in your System notifications.

Important: Never send your password, OTP code or PIN. PuLoop Support will never ask for them.

Updated 11 November 2026