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My post, reel or story won't upload

Fix uploads that fail or get stuck.

  1. Check your connection, and stay on Wi-Fi for long HD videos.
  2. Keep PuLoop open until the upload finishes.
  3. Try a shorter video, or one recorded with your phone's camera. Some edited or unusual video formats can't be read.
  4. Failed uploads are saved to Save and find drafts. Open the draft and post again.

Updated 11 November 2026

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