Why accounts get banned

We ban accounts that seriously or repeatedly break our rules.

We may ban an account that:

• Seriously breaks our PuLoop Community Guidelines, for example child safety, threats or fraud.
• Keeps breaking the rules after warnings.
• Is fake, impersonates someone, or was made to get around an earlier ban.
• Belongs to someone under the minimum age.
• Uses bots, fake engagement or automated tools.

When an account is banned, you'll see a message when you try to log in. If you think we made a mistake, see Appeal a ban, restriction or removal.

Updated 11 November 2026