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Account locked after too many attempts

We lock sign-in for a while after many wrong passwords or codes.

If someone enters the wrong password or code too many times, we lock sign-in for a while to protect the account, and we email you. Wait and try again later, or reset your password with Reset a forgotten password.

If you didn't try to log in, someone may be guessing your password. Change it and turn on Turn on 2-step verification.

Updated 11 November 2026

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