About verification codes (OTP)

Why PuLoop sends you 6-digit codes and how to use them safely.

PuLoop sends a 6-digit code by SMS and email when you sign up, reset your password, log in on a new device or change important settings. Codes expire after a few minutes and only work once.

Important: Never share a code with anyone, even if they say they're from PuLoop. PuLoop staff will never ask for your code, password or PIN. Someone asking for it is trying to take over your account. See Stay safe from scams.

If your code doesn't arrive, see I'm not getting my verification code.

Updated 11 November 2026